NPR

Retailers howled about theft last year. Why not now?

Mentions of retail theft seem to be fading, their fever pitch cooling. What's changed? And how bad was the problem in the first place?

For much of the past year or so, executives at big retailers did something unusual: They talked about theft in their stores. A lot.

Walmart's CEO warned it could lead to store closures and higher prices. Target's CEO said it was costing the chain upward of a billion dollars. Home Depot's finance chief called it a "consistent pressure" that the chain is "tackling every day."

With a backdrop of viral videos showing brazen and violent thieves, crime became a common theme on retailers' typically dry quarterly earnings calls. Executives often mentioned "shrink" — inventory missing for one reason or another — as a factor behind declining profits. The list grew long: Macy's, Best Buy, Dick's Sporting Goods, T.J.Maxx, Dollar General.

Fast-forward to this year, and the fever pitch seems to be fading.

So far this earnings season:." T.J.Maxx's parent company found it . Target cited "." Many didn't mention shrink at all. Two retailers hurt by theft in the past — Ulta and Dick's Sporting Goods — will address investors on Thursday.

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