The NICU is a completely foreign world to most of us. This is where premature babies go in order to get all the support they need outside the womb.
Everyone who works there is a specialist, and they work in teams to provide 24/7 care for your baby. You, the parents, will be their newest team members.
The staff have done it all before and seen it all before, but are fully aware that to you it is all scary.
Rest assured, your questions will be welcomed and answered patiently – even when you repeat them – and your emotions understood.