New 988 mental health crisis line sees jump in calls and texts during first month
Mental health advocates say the numbers are encouraging, but there's more work to be done to build up state and local resources.
by Rhitu Chatterjee
Sep 10, 2022
3 minutes
The new 988 Suicide and Crisis Lifeline is already reaching more Americans in distress – and connecting them to help faster — than the old 10-digit suicide prevention line it replaced July 16.
New data released Friday by the U.S. Department of Health and Human Services show that in August – the first full month that 988 was operational — the Lifeline saw a 45% increase in overall volume of calls, texts and chats compared to August 2021.
The number of calls answered went up from 141,400 to 216,000 – a more than 50% increase,
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