The past two years have been challenging for hospitality business owners, facing COVID restrictions, increasing supply chain issues, not to mention rising prices of green bean and freight. Dramatic cost increases are impacting every sector of the industry and more than ever, James Rodger, WKSHOP Director, says businesses are going through a rethink.
“Café operators and roasters have been through a tough season and are questioning what the future looks like. In that reflection, they realise they now need a roasting partner who will walk them through the next season, support them, help maintain profitability, and provide them with a better offer – and that’s where WKSHOP can help them shine,” James says.
WKSHOP Head of Coffee Paul Golding says the main concern operators have is