Kill the 5-Day Workweek
The 89 people who work at Buffer, a company that makes social-media management tools, are used to having an unconventional employer. Everyone’s salary, including the CEO’s, is public. All employees work remotely; their only office closed down six years ago. And as a perk, Buffer pays for any books employees want to buy for themselves.
So perhaps it is unsurprising that last year, when the pandemic obliterated countless workers’ work-life balance and mental health, Buffer responded in a way that few other companies did: It gave employees an extra day off each week, without reducing pay—an experiment that’s still running a year later. “It has been such a godsend,” Essence Muhammad, a customer-support agent at Buffer, told me.
Miraculously—or predictably, if you ask proponents of the four-day workweek—the company seemed to be getting the same amount of work done in less time. It had scaled back on meetings and social events, and employees increased the pace of their day. Nicole Miller, who works in human resources at Buffer, also cited “the principle of work expanding to the time you give it”: When we have 40 hours of work a week, we find ways to work for 40 hours. Buffer might never go back to a five-day week.
At a moment when the future of work is being decided—when businesses are questioning the value of physical office space and when lower-paid workers are agitating for better treatment as the economy reopens—what worked for this small, somewhat quirky tech company might be much less radical than the rest of the American workforce has been led to believe. People who work a four-day week generally report that they’re healthier, happier, and less crunched for time; their employers report that they’re more efficient and more focused. These companies’ success points to a tantalizing possibility: that the conventional approach to work and productivity is fundamentally misguided.
“We live in a society in which overwork is treated as a badge of honor,” Alex Soojung-Kim Pang, an author and consultant who helps companies try out shorter workweeks, told me. “The idea that you can succeed as a company by working fewer hours sounds like you’re reading druidic runes or something.” But, he said, “we’ve had the productivity gains that make a four-day week possible. It’s just that they’re buried under the rubble of meetings that are too long and Slack threads that go on forever.”
Regardless of any benefits to businesses, stripping away all of work’s extra scaffolding and paying people the same amount for fewer hours—whether they’re salaried or paid hourly—would genuinely nurture human flourishing. It would make caregiving, personal development, and the management of easier for people across the economic spectrum. And it would reignite an essential but long-forgotten moral project: making American life less about work.
