NPR

In A Grief-Filled Year, Brands From Etsy To Pandora Let You Skip Mother's Day Emails

The small but growing trend is seen as a welcome acknowledgement of people who are grieving, as well as a sign that email marketing is becoming increasingly personalized and socially conscious.
In a year where loss, grief, technology and identity have been at the forefront of the national conversation, the budding trend of email opt-outs are for many both a welcome change and a sign of what may lie ahead.

Mackenzie Walton's first Father's Day without her dad was shaping up to be tough. Then the marketing emails hit.

"I saw some 'Don't forget Dad!' messaging and panicked because I hadn't bought him a present, which led to some ugly crying in the bathroom at work when I abruptly remembered why I hadn't been shopping yet," the Cincinnati-based freelance editor told NPR over email.

That was in 2007. And when Walton's mom passed away just shy of a decade later, she said she really became aware of how "relentlessly brutal that stretch of spring can be when you don't have parents in your life, for whatever reason."

Many people struggle with Mother's Day and Father's Day, for different reasons — perhaps they have lost parents or children, confronted fertility issues or have complicated relationships with family members. As author and grief advocate Megan Devine puts it, "there are so many ways to lose a mother or to lose mothering."

And the spring holiday season is full of painful reminders, often in the form of retail advertisements and promotions that can range in tone from straightforward to snarky.

"There's often a real scolding or judgmental tone to it, like 'Did you remember Mom?' or 'Last chance to treat Dad!' I would love nothing more than to treat Dad, but he's dead, and now I'm sitting here thinking about that when I just wanted to check my email," Walton wrote.

But things are starting to look a little different this year.

Throughout the month of April, expressions of gratitude were all over social media, reacting to something unusual: emails from companies allowing people to opt out of communications related to the upcoming holiday.

"We understand that Mother's Day can be a difficult time for some," reads one message from, which is known for its handmade crafts and gifts. "If you'd rather not receive emails from us about Mother's Day this year, let us know by removing yourself below. We'll still keep you in the loop about one-of-a-kind finds we think you'll love, just without the Mother's Day messages."

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