The false economies of shoddy support
Dec 10, 2020
3 minutes
There’s no telling some people. Family warned me, friends warned me, techie colleagues said I’d be mad to even entertain the idea. Heck, even you lot served me fair warning with your dire customer support ratings in the recent PC Pro Awards. Did I listen? Did I Friar Tuck. I signed up with Virgin Media.
Let me explain what may appear to be a terminal lapse into insanity. We recently became Virgin territory: the firm spent what felt like six years, but was
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