PC Pro Magazine

“Tendrils of thermal compound hung between bent pins like cobwebs made from porridge”

The implications of Windows 10’s forthcoming execution are rippling through our client list. There’s genuine uncertainty about what to do with older hardware, and the questions fired at us basically boil down to: is it a waste of money upgrading something with such a short shelf life, or should we ignore Windows 11 and wait to see what Windows 12 is all about?

Giving clear guidance is challenging, but we do what we can. At the start of the year, a desktop computer was brought into the shop by its owner, who’d already decided that he needed Windows 11 in his life. He rummaged in his pocket and placed two pieces of shattered plastic on the counter.

The worst Windows 11 upgrade… in the world

The fact that the plastic fragments were perforated told me that something serious had occurred. I unscrewed the case and peered at the expanse of exposed motherboard which was once occupied by a CPU, my eye attracted to a cluster of surface-mounted capacitors which shouldn’t have been enrobed in thermal compound, but were. Seeing my perplexed expression, Harry said, “I bet you see this all the time” and, if I’m honest, I don’t think he was thrilled to be told that this wasn’t the case.

“Giving clear guidance is challenging, but we do what we can”

Harry’s AMD-based desktop was running a

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