20 Retailers That Have Amended Their Return Policies Due to COVID-19
The task of returning unwanted products has become a lot more challenging during this pandemic.
If you've been holding on to an unwanted item purchased in-store or online just before retailers temporarily closed brick-and-mortar locations or suspended e-commerce transactions, you're in luck. Most have extended their standard return window to accommodate customers who've been sheltering in place for weeks. But the trends aren't all favorable for consumers: Big-box retailers such as Costco and Walmart have temporarily discontinued returns for select household items -- including paper products and cleaning supplies -- due to health and safety concerns. And due to the increased volume of returns and e-commerce activity in general, it may take retailers longer than usual to process refunds, says consumer-savings expert Andrea Woroch.
For purchases that need to be returned by mail, the United States Postal Service remains open, as do major shipping outlets such as UPS and FedEx.
We've examined amended return policies for many popular brick-and-mortar retailers and e-commerce sites to identify how soon shoppers will need to initiate a return in order to get a full refund. Here's what we found.
Amazon
Most items ordered from Amazon between March 1 and April 30 can be returned through May 31. (See 16 Things You Can't Return to Amazon.) You'll need to log into your account to initiate the return process and select a shipping method.
If you choose
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