More from Rotman Management

Rotman Management6 min readGender Studies
Q&A
We all want to accelerate progress within our organizations and in society at large. But Zuckerberg’s quote implies that a certain amount of wreckage is the necessary price we have to pay for inventing the future. We can either make progress or take
Rotman Management8 min read
The Experience Mindset: A MULTIPLIER OF GROWTH
DAY IN AND DAY OUT, employees carry the torch for the values and mission of their organization. They are the facilitators of every moment that matters — all of the positive connections and the negative pain points encountered by both customers and th
Rotman Management6 min readSmall Business & Entrepreneurs
Q&A
Think about a start-up, but at scale. An archetypal tech start-up is an egalitarian band of people on a mission. It’s not terribly hierarchical — people do whatever needs to be done, but they’re all pointed in the same direction. They keep iterating

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