Los Angeles Times

Consumer Confidential: How a locksmith's quoted price of $60 soared to a final charge of $457

LOS ANGELES - Angie Peiris recently required a locksmith to open the door of a rental property she owns in Granada Hills. Her tenant had moved out and locked the keys inside.

Peiris, 61, director of Brighton Hall, a Burbank school for kids in show business, got the door opened.

She also received a bill for what she says were hundreds of dollars in unexpected charges, and told me the locksmith refused to return her driver's license unless she agreed to pay.

"I was all by myself," Peiris said. "He knew my address. He had my license. I felt like I had no choice."

Her experience serves as a cautionary tale for anyone who

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