The Atlantic

Twitter’s New Features Aren’t What Users Asked For

Tackling abuse should be priority number one, many say.
Source: Reuters / Lucas Jackson

Sara Haider, a product-management director at Twitter, asked for feedback on some new features the company is considering on Friday. “Hey Twitter. We’ve been playing with some rough features to make it feel more conversational here,” she tweeted, sharing images of reply threading and an online-status indicator. “Still early and iterating on these ideas. Thoughts?” she asked.

While some users replied with small tweaks or suggestions (“more whitespace”), others begged Twitter to fix the one thing. “Talk to @jack about actually doing something instead [of] cosmetic changes,” one woman . “I don’t think Twitter shouldn’t evolve. I just think Twitter HAS to think of how features intended to help may be exploited for harm,” another user .

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