Delivering Happiness
DTDC works on training employees and keeping costs in check.
Two years ago, logistics company DTDC set up a trust shop at its Goregaon office in Mumbai that had a refrigerator filled with non alcoholic beverages and a cash drop box where employees had to put their money for every drink they took. The fridge was restocked every morning irrespective of the cash collected. To date, the money received tallies with the price of the beverages consumed by the employees. "A strong workforce is the backbone of
