The Quest for an Adequate Business Travel Experience
Forget the superlatives. Business travel is about finding the path of least resistance.
"After stepping off the elevator, I could smell a nasty odor."
I'd been cruising along on TripAdvisor, ready to book a room at what seemed to be a serviceable chain hotel in Auburn Hills, Mich., when that comment made me pause.
Then another review stopped me cold: "When I checked in this morning, I found a urine-stained mattress âŚ"
Needless to say, the warnings rendered the four- and five-star praise I'd previously read totally irrelevant. Perhaps the property is
