Listen and learn before you speak or lead—that’s Oscar Munoz’s motto. Oscar Munoz, former chair and CEO of United Airlines, joins Susan Paley, NACD vice president of the chapter network, to talk about his journey to the C-suite and the boardroom, as well as his early influences and the importance of empathy and authenticity. Host: Susan Paley, NACD vice president of the chapter network Guest: Oscar Munoz, former chair and CEO of United Airlines; board member at Archer Aviation, CBRE Group, Salesforce, and TelevisaUnivision; a trustee of The Brookings Institution, Fidelity’s Equity and High-Income Funds, and University of Southern California; and author of the best-selling book, Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies NACD resources:·      Culture as the Foundation: Building a High-Performance Board·      Workforces: A “Wicked Problem” Where Boards Can Help Visit nacdonline.org for further research and information.