Kate Crawford is a building nerd who is obsessed with measuring performance. She's currently, Technical Director at KLH Sustainability, a multidisciplinary consultancy working in the built environment. Kate has a very interesting background in terms of her experience and she's now working on a very fascinating project in which she's researching and developing a "Smart Meter Enabled Thermal Energy Rating (SMETER)" system that uses a new approach to measuring building performance and a different kind of metric for assessing it. The result has been something that they call "the snug factor", which is the heat-transfer coefficient of the building (Kate explains it all in the episode). The way they generate their heat-transfer coefficient has led to incredibly accurate estimations for energy use in a home. Notes from the showKate Crawford on LinkedInKLH Sustainability's websiteThe research Jeff mentions about low pressure showers using more waterReal performance and the HEMReal performance and the SAPKate's little (and excellent) graphic novel on her experience of aid work**SOME SELF-PROMOTING CALLS TO ACTION**We don't actually earn anything from this, and it's quite a lot of work, so we have to promote the day jobs.Follow us on the Zero Ambitions LinkedIn pageJeff, Alex, and Dan about websites, branding, and communications - zap@eiux.agency; Everything is User ExperienceSubscribe and advertise with Passive House Plus (UK edition here too)Check Lloyd's Substack: Carbon UpfrontJoin ACANJoin the AECB Join the IGBCCheck out Her Own Space, the renovation and retrofit platform for women (but not in a patronizing way)**END OF SELF-PROMOTING CALLS TO ACTION**