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Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP

Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP

FromGood Data, Better Marketing


Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP

FromGood Data, Better Marketing

ratings:
Length:
38 minutes
Released:
Apr 11, 2024
Format:
Podcast episode

Description

This episode features an interview with Kevin Niparko, Vice President of Product for Twilio Segment CDP. Kevin joined the team in 2015 to lead Growth & Analytics, before helping form Segment’s Product Management organization. He’s led a variety of Twilio Segment’s products over the years, from Connections, Cloud Sources and ETL, and Profiles.In this episode, Kailey and Kevin discuss future proofing organizations to take advantage of AI breakthroughs, accelerating time to value, and solving problems through data strategy alignment.-------------------Key Takeaways:Keeping up with the evolving landscape of data management requires flexibility, extensibility, and interoperability built into your data architecture.How modern enterprises can quickly and continuously adapt to the proliferation of tools and technologies.The importance of creating a data strategy to evolve with the needs of your business and serve your cross-functional stakeholders.-------------------“The problems that we see our customers running into that really feel intractable are the ones more on the people and the process side of data. It's something that technology can help with. It's something that CDPs can play a role in. But, I think we're also realistic that no tech or software is going to be the silver bullet. It's about different parts of the organization coming together and aligning on an overall data strategy that everybody will abide by.” – Kevin Niparko-------------------Episode Timestamps:‍*(02:59) - Kevin’s career journey*(05:52) - Trends impacting technology and customer engagement*(09:04) - Components of a flexible enterprise*(16:55) - How AI intersects with data management*(30:04) - How Kevin defines “good data”*(36:50) - Kevin’s recommendations for upleveling inclusive marketing strategies-------------------Links:Connect with Kevin on LinkedInConnect with Kailey on LinkedInLearn more about Caspian Studios-------------------SponsorGood Data, Better Marketing is brought to you by Twilio Segment. In today’s digital-first economy, being data-driven is no longer aspirational. It’s necessary. Find out why over 20,000 businesses trust Segment to enable personalized, consistent, real-time customer experiences by visiting Segment.com
Released:
Apr 11, 2024
Format:
Podcast episode

Titles in the series (45)

Data. It's the foundation for modern enterprises to make decisions and move strategies forward. But what exactly is good data? And how are the most successful companies in the world turning data into a competitive asset and creating digital-first customer experiences that stick? Good Data, Better Marketing is your view into the minds of influential marketers, digital innovators, and their tricks of the trade. Join us to hear from the top experts on the planet.