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Prioritizing Relationships over Transactions: The Importance of Payments in Customer Experience with Deluxe

Prioritizing Relationships over Transactions: The Importance of Payments in Customer Experience with Deluxe

FromThe Treasury Update Podcast


Prioritizing Relationships over Transactions: The Importance of Payments in Customer Experience with Deluxe

FromThe Treasury Update Podcast

ratings:
Length:
27 minutes
Released:
Apr 1, 2024
Format:
Podcast episode

Description

Payment processing is no longer just transactional. It's now about weaving payments seamlessly into the customer journey. In today’s podcast, Craig Jeffery, Managing Partner of Strategic Treasurer, and Layne Kight, Sr. Product Manager of Digital Payment Solutions at Deluxe, discuss customer expectations across industries like healthcare, utilities, and banking. They discuss how those industries cater to expectations, as well as practical ways the industry has improved over the past decade. Listen in to learn more.
Released:
Apr 1, 2024
Format:
Podcast episode

Titles in the series (100)

The Treasury Update Podcast is your source for interesting treasury news, in your car, at the gym, or wherever you decide to tune in! Strategic Treasurer was formed in 2004 to provide corporate, educational, and government entities direct access to comprehensive and current assistance with their treasury and financial technology, control and process efficiency requirements. Strategic Treasurer publishes content via newsletters, white-papers, blogs, videos, e-books, infographics, and analyst reports.