In this episode, Colbert talks with Todd Siegel, CEO of cxLoyalty. We’ll hear about the operations behind the scenes when you cash in on credit card rewards points, why the carrot-and-stick approach to management is outdated, and what it’s like to serve as the General Counsel, CFO, and CEO of one of the world’s top travel agencies that you’ve never heard of.  cxLoyalty website: https://www.cxloyalty.com/Best Idea - Drive by Daniel Pink: https://amzn.to/2P2UGMwBest Idea - Thinking In Bets by Annie Duke: https://amzn.to/324xD9w