18 min listen
73. The Nobility of Service
ratings:
Length:
13 minutes
Released:
Mar 20, 2024
Format:
Podcast episode
Description
So much destructive coach chatter across the industry trying to diminish the value of 'service' - weirdly saying to the press: 'We are sick of being service providers and want to get back to the artistry of what we do". The implication is that 'service' is a new idea (it's not!) that takes away from the profession. My take: remove great service from the 'experience' and home haircare is sure to explode to even greater heights(and the AI robots will applaud the lapse in judgment). Listen in for my quick take on the critical need to double down on service as a point of difference separating you from the many who are quickly moving away from this long-time, proven revenue driver.
Released:
Mar 20, 2024
Format:
Podcast episode
Titles in the series (96)
1. 2023 Predictions for Salons and Pros, Part 1 by Social Beauty Makers