Heard this before? "I need to cancel my services." We’ve been there too, and today we’re talking about this common yet dreaded scenario for service-based providers: losing a client. But instead of viewing client loss solely as a negative, I prefer to see it as a growth opportunity. Negative feedback pushes us to innovate and improve at an accelerated pace. ?I walk you through my exact process when facing client departure in our agency:Assess external factors: Is it due to client losses, a shift in their offer, or the completion of a project?Clarify expectations: Did we clearly outline deliverables and meet them, or did we overextend ourselves?Identify internal breakdowns: Was there a lapse in our internal processes that led to dissatisfaction?Implement preventive measures: What steps can we take to prevent similar issues in the future, whether it's improving our quality control or refining our client vetting process?✨Remember: There's nothing more valuable than somebody who's going to be brutally honest with you. Tune in to the full episode for real-life examples and actionable steps to turn client loss into a catalyst for growth. ?LET’S CONNECT:INSTAGRAM: @amandarushholmesTHREADS: @amandarushholmesTIKTOK: @amandarushholmesRESOURCES: LEARN FROM AMANDA: fulltimeva.comON THE BLOG: thefulltimeva.com/blogTHE MILLENNIAL MOM DIGITAL SHOP: thefulltimeva.com/shopWORK WITH THE VIRTUAL ASSISTANT STUDIO: thevirtualassistantstudio.com/workwithusFREEBIES:**UNLOCK YOUR VA SUPERPOWERS AND FIND YOU IDEAL VA ROLE**Take our VA Superpower Quiz**GRAB YOUR FREE BONUS FOR WATCHING**How to Go from Cubicle to Coach-Your Roadmap to being a virtual assistant in 90 days or less!**BECOME A PROFITABLE VIRTUAL ASSISTANT**Get your hands on my 5 must-have tools for your business, delivered straight to your inbox! LEAVE A REVIEW:Did you enjoy today's episode? If you're thinking - heck yeah, give me more! Would you kindly support us by:Leaving a positive review and rating on Apple podcasts.Screenshotting this episode and sharing it on your IG story. Tag me @amandarushholmes.Subscribing for weekly tips + tricks for how to work less and earn more.Mentioned in this episode:HoneyBook - your new business BFF! ?Think of HoneyBook as an all-in-one tool that takes your VA business from beginner to professional with a polished edge. It’s the secret sauce that's...