O Bee Credit Union in Lacey, Wash., is a 45 minute-drive from the Kirkland, Wash., nursing home that was the initial epicenter of the coronavirus outbreak. The area’s credit unions were among the first in the nation to implement their pandemic response plans, which included closing branch lobbies, expanding remote work arrangements, offering special loans, waiving fees, and more. This episode of the CUNA News Podcast features a conversation with James Collins, president/CEO of O Bee Credit Union. He describes O Bee’s ongoing response to the coronavirus outbreak, managing a remote workforce, leading during a crisis, and what gives him hope for the future.