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Using Customer Feedback To Deliver Exceptional Value - Nick Longley, Co-Founder at Inrange

Using Customer Feedback To Deliver Exceptional Value - Nick Longley, Co-Founder at Inrange

FromThe ModGolf Podcast


Using Customer Feedback To Deliver Exceptional Value - Nick Longley, Co-Founder at Inrange

FromThe ModGolf Podcast

ratings:
Length:
36 minutes
Released:
Aug 4, 2022
Format:
Podcast episode

Description

"Within 15 minutes of showing a driving range owner a video of what it could be they said, "Right, yeah, we're in. We'll happily be your early adopter". And once they came on as early adopters we spent hours and hours of time on the range, interviewing people showing them designs, showing them prototypes and getting push back." - Nick Longley, Co-Founder at Inrange Golf
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If you love golf, we have exclusive deals on golf gear and services that we use and support! We launched The ModGolf Pro Shop (https://modgolf.fireside.fm/proshop) to offer you - our ModGolfers - 10-20% OFF exclusive discounts using promo code MODGOLF. We have curated a diverse selection of awesome brands like KINONA, deWiz Golf, ODIN Golf, Back2Basics Golf, Deuce and Project72Golf to help you play better and look great while doing it. CLICK TO SHOP AND SAVE (https://modgolf.fireside.fm/proshop).
https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/f3_ptfRp.jpg (https://modgolf.fireside.fm/proshop)
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"We got to the point with our first mobile implementation that we had to run competitions just to get people to even log in and play it. But what Declan the owner of Greenwich said to me early on was, "I'm not interested in this mobile thing. I want screens and I want games". And over time we realized that people don't like paying for apps, but put a beautiful touchscreen in their bay with this fantastic augmented training experience and they will happily pay a premium to play and they'll feel like it's for free."
Click on the image below to check out our extended conversation with Nick on our Youtube Channel (https://youtu.be/uIy6Br565pk)!
https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/AQBXuESA.jpg (https://youtu.be/uIy6Br565pk)
You can also connect with Nick on his bio page (https://modgolf.fireside.fm/guests/nick-longley), along with checking out the Inrange website (https://www.inrangegolf.com/).
https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/3Cx5GaIS.png (https://www.inrangegolf.com/)
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https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/6z8BeDeS.jpg (https://deuce.co/)
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On this episode Colin and Nick discuss the concept of the Technology Adoption Curve and where Inrange Golf currently sits on it.
https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/2oqtNuiY.png
Nick also references "Hooked: How to Build Habit-Forming Products" (https://www.amazon.ca/Hooked-How-Build-Habit-Forming-Products/dp/0670069329) by Nir Eyal, which is a book that has helped Inrange develop their game and experience design strategy.
https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/FksVKOGI.png Special Guest: Nick Longley - Co-Founder at Inrange® Golf.
Released:
Aug 4, 2022
Format:
Podcast episode

Titles in the series (100)

The ModGolf Podcast talks with golf's top influencers, entrepreneurs, innovators and disruptors about their vision and solutions to re-imagine, transform and grow the game. The ModGolf Podcast has been ranked #4 on 2023's most comprehensive list of "Top 25 Golf Podcasts" (https://blog.feedspot.com/golf_podcasts/), based on our quality and consistency of posts, industry expert reviews and social media influence/popularity. Please subscribe to The ModGolf Podcast to help us grow and move up the rankings in 2024! We'd love to hear from you! Have any ideas or guests you'd like to hear on future episodes? Contact Colin directly here (https://modgolf.fireside.fm/contact) or on Twitter @ModGolfPodcast (https://twitter.com/ModGolfPodcast) to start the conversation.