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36. AI & UX: Innovations, Challenges, and Impact

36. AI & UX: Innovations, Challenges, and Impact

FromNN/g UX Podcast


36. AI & UX: Innovations, Challenges, and Impact

FromNN/g UX Podcast

ratings:
Length:
45 minutes
Released:
Feb 16, 2024
Format:
Podcast episode

Description

The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current state of AI and its connection to UX.

Learn more about Henry Modisett:
https://www.linkedin.com/in/henrymodisett/
Learn more about Kate Moran:
https://www.linkedin.com/in/kate-m-moran/

Perplexity.AI:
https://www.perplexity.ai/

NN/g ARTICLES & TRAINING COURSES

AI for UX: Getting Started (free article):
https://www.nngroup.com/articles/ai-ux-getting-started/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
AI & Machine Learning Will Change UX Research & Design (free video):
https://www.nngroup.com/videos/machine-learning-ux-research-design/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
AI Improves Employee Productivity by 66% (free article):
https://www.nngroup.com/articles/ai-tools-productivity-gains/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
AI-Powered Tools for UX Research: Issues and Limitations (free article):
https://www.nngroup.com/articles/ai-powered-tools-limitations/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
AI: First New UI Paradigm in 60 Years (free article):
https://www.nngroup.com/articles/ai-paradigm/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
Sycophancy in Generative-AI Chatbots (free article):
https://www.nngroup.com/articles/sycophancy-generative-ai-chatbots/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
Information Foraging with Generative AI: A Study of 3 Chatbots (free article):
https://www.nngroup.com/articles/generative-ai-diary/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
The ELIZA Effect: Why We Love AI (free article):
https://www.nngroup.com/articles/eliza-effect-ai/?utm_source=podcast&utm_medium=social&utm_campaign=ep36
Practical AI for UX Professionals (full-day/2 half-day UXC course):
https://www.nngroup.com/courses/practical-ai-for-ux-professionals/?utm_source=podcast&utm_medium=social&utm_campaign=ep36


CHAPTERS
0:00 Intro
1:43 Perplexity AI: History & Value Proposition
10:30 Perplexity AI: Next Steps & Future Developments
15:04 Making AI User Friendly: Generative Interfaces
24:33 Understanding AI as a Consumer Product
28:28 Mental Models for AI
30:41 An Outlook for AI
35:51 NN/g’s Role in the AI Movement
37:34 Anthropomorphism of AI
40:07 Dealing with the Fear of AI
Released:
Feb 16, 2024
Format:
Podcast episode

Titles in the series (40)

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com