Caffeinators, we've talked ad nauseam on this podcast about burnout, turnover, and the like. Recently, Heather Carter, LVT, VTS(A&A) reached out to us wanting to discuss these issues from another angle, and WOW are we glad she did! Heather also has a Master's degree in Industrial and Organizational Psychology and we spend this hour discussing how looking at these issues through that lens can lead to tangible change! This is a fascinating discussion on many fronts, specifically the idea of a "stay" interview and how that differs from an annual review, and analyzing what makes teams succeed and how that can be applied in recruiting new employees! Definitely give her recent article in Today's Veterinary Nurse (link below) titled "Turnover: Identifying Causes and Solutions" a read and give this episode a listen. After you do, ask yourself: How can I use industrial and organizational psychology to help improve my practice!
 
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Show Links:
Heather's Article in Today's Veterinary Nurse:
https://todaysveterinarynurse.com/practice-management/veterinary-nurse-technician-turnover-causes-and-solutions/
LinkedIn page for our women owned and led company:
Stafford Brooks Consulting, LLC : Overview | LinkedIn
Practice’s page:
Partner Veterinary Emergency & Specialty Center: Company Page Admin | LinkedIn
https://partnerveturgentcare.com/