Viktor Didenchuk: Breaking the Ice, How To Turn a Tough Agile Retrospective Around Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Viktor, shares a challenging experience in conducting retrospectives. He faced difficulty in initiating conversations among engineers, who prefer concrete specifics over discussing feelings. Despite his facilitation skills, Viktor struggled to engage the team. Eventually, by openly admitting his uncertainty and holding space for silence, he encouraged team participation. Viktor shares tips like holding weekly retrospectives, setting up a retro board at the sprint's start, and using current events as facilitation tools, emphasizing that metaphors can significantly aid dialogue.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Viktor Didenchuk Viktor began his career as a Software Engineer in the mid 2010's, before discovering a passion for coaching and facilitating value delivery. He currently serves as a Scrum Master at Lloyds Banking Group, the UK's largest retail bank, where he contributes to the Agile transformation of a 60,000+ employee organization, navigating and sharing the challenges encountered. You can link with Viktor Didenchuk on LinkedIn.