The 4 Reasons We Keep Messing Up | Unwritten Rules of Service - Kathy's Favorite Customer | Unwritten Rules of Service - Be Kind, Even at Close | Chase After God and You Have What You Need | Email - Please Quit Replying All | Phrases Out of Style - Hobby Lobby's Fun Signs | Good News - Robert Was Blind, Now He Sees (A Medical Miracle) | Phrases Out of Style - It Is What It Is | Phrases Out of Style - "Eat" Signs | God's Gift Card Gotcha Moment | Joy Report - Jamie's Peace Moving to Texas | 30-Day Challenge Grand Prize Winner!