What do good leaders do? How do they motivate, create efficiencies and connect the dots to paint a clear, big picture for their employees and fellow leaders within an organization?In this episode, host David Rice is joined by Bob Sutton—Organizational Psychologist & New York Times Bestselling Author—to talk about the concept of good and bad friction in the workplace, the importance of talk that motivates action, hierarchies in organizations, and systems of interdependence.Support the show