Kim Chakanetsa speaks to two paramedics from Norway and Australia to learn about the demands and rewards of working as part of the emergency response.

Randi Simensen was awarded Ambulance Worker of the Year in 2023 and has 20 years' experience working as a paramedic at Oslo University Hospital, Norway. She was the first Norwegian woman ever to operate a single paramedic unit in 2009. Randi also works as a PhD candidate affiliated with Innlandet Hospital Trust and the Norwegian Air Ambulance Foundation. Michelle Murphy from Australia has 27 years’ experience as an Intensive Care Paramedic across Metropolitan and Rural Regions in front line and senior management roles. She created the Council of Ambulance Authorities Women in Leadership group and has been honoured with an Australian Meritorious Service Award.