In this episode of the HR Leaders podcast I'm joined by Joris Luijke, former Chief People Officer of Atlassian and Squarespace and Co-founder of the Employee Communications & Experience Platform Pyn. He shared his thoughts on Employee Experiences and Moments You Can't Afford to Miss! ? Subscribe to HR Leaders: http://bit.ly/2wFkCEq?️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast? Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/Thanks to Pyn for supporting the show!Build your ideal employee experience journey and never miss a moment that matters with their FREE Employee Journey Designer tool. pynhq.com/hrleadersEpisode highlights00:00 - Introduction: Joris on automated support for managers00:24 - Chris Rainey introduces Joris Luijke and the topics for the podcast01:09 - Joris on his international background and professional journey01:43 - The evolution of Joris' career from Atlassian to Pyn04:09 - Discussing traditional manager training and its limitations04:44 - The importance of timely support for managers in various scenarios06:04 - Identifying key moments in employee journeys07:59 - Manager enablement and its impact on team members08:50 - Linking employee benefits and learning resources with Pyn10:09 - The challenges of creating a custom employee experience manually11:31 - The delayed adoption of automation in internal communication12:33 - The increased need for targeted communication in remote and hybrid work13:21 - Creating calmer organizations through automated support and reduced communication volume14:32 - Targeting communication for multicultural awareness and inclusivity15:33 - Impacting organizational culture through targeted communication16:49 - Scaling culture in rapidly growing organizations19:45 - Data integration in Pyn and its impact on employee journey20:33 - Organizing moments that matter and creating employee journey maps23:18 - The effectiveness of Pyn in employees' flow of work24:23 - Demonstrating and measuring ROI with Pyn26:46 - Joris' vision for the future of workplace support and employee confidenceAbout HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.