Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals

Wow Customers and Grow Your Business with Tim Cafferty: Tim Cafferty, President at Sandbridge Blue Realty Services & Outer Banks Blue Realty Services, shares his inspirational story and details how he grew his business from 10 properties to over 1,000 in 5 years. by The Vacation Rental Show: How We Grow

33 min listen

Can AI Impact the Hospitality World? with Evan Dolgow, Head of Predictive Hospitality at Aidaptive: Join Lynell Gordon and Evan Dolgow as they take a deep dive into how AI and ChatGPT is impacting the way hospitality works, as well as whether or not it’s here to stay for the foreseeable future! by The Vacation Rental Show: How We Grow

14 min listen

Balancing Growth with Service with Tom Stewart, Chief Operating Officer, Resort Realty Outer Banks NC: Join host Lynell Gordon and this week’s guest Tom Stewart on this informative episode of How We Grow: The Vacation Rental Show, as they discuss Tom’s best customer and owner acquisition strategies and how to grow and manage your inventory of properties. by The Vacation Rental Show: How We Grow

51 min listen

Why You Should Spread Your Distribution Channels with Simon Lehmann, Co-Founder and CEO of AJL Atelier: Join Lynell Gordon and Simon Lehmann, Co-Founder and CEO of AJL Atelier, as they discuss why you should always spread your distribution channels, instead of just clinging to one, and why profitability is not to be taken lightly. by The Vacation Rental Show: How We Grow

21 min listen

The Evolution and Growth of the Rental Industry with Brandy Canaley: On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Brandy Canaley, Chief Operating Officer at Roami, to discuss how the rental industry has grown and evolved over the last few years, as well as the freedom that comes with professional independence. by The Vacation Rental Show: How We Grow

25 min listen

Trailer - How We Grow: The Vacation Rental Show hosted by Lynell Gordon: Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon. by The Vacation Rental Show: How We Grow

1 min listen

From Start-Up to Selling the Company - the Ultimate Property Manager Success Story with Mike Harrington, Founder & CEO of Carolina Retreats: Join Lynell Gordon and Mike Harrington as they discuss vacation rental management and how to get started, scale, and eventually sell. by The Vacation Rental Show: How We Grow

35 min listen

Succeeding as a Property Manager - from Beginner to Seller with Jodi Refosco, Founder of Taylor-Made Deep Creek Vacations & Sales: This week on How We Grow: The Vacation Rental Show, Host Lynell Gordon is joined by Jodi Refosco to discuss the keys to developing every area of your business. by The Vacation Rental Show: How We Grow

46 min listen

Sustaining Relationships in the Rental Business with Claire Reiswerg, Co-Owner and Broker of Sand ‘N Sea Properties: On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Claire Reiswerg, Co-Owner and Broker of Sand 'N Sea Properties, to discuss why relationships are absolutely crucial to your vacation rental business and how to nurture them. by The Vacation Rental Show: How We Grow

20 min listen

Creating a Fanbase and How to Rebrand an Established Business with Tom Goodwin, CEO of Mountain Laurel Chalets: Lynell Gordon and guest Tom Goodwin explore the power of personalization. Through real-life examples, Tom illustrates how to drive engagement and increase customer satisfaction. by The Vacation Rental Show: How We Grow

18 min listen

The Importance of Private Memberships to Short-Term Rental Success with Ed Middlebrooks, Owner at Full Price For Your House: Join Lynell Gordon and Ed Middlebrooks as they take a deep dive into the value of private memberships, discuss short-term rental rules and regulations, and highlight some rental property investing strategies to add to your playbook. by The Vacation Rental Show: How We Grow

20 min listen

Why Authenticity is Key with Tyler Hurst, VP of Operations at Utah Vacation Rental Managers Association: In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Tyler Hurst take a deep dive into why authenticity is the most important quality to have in the vacation rental business. by The Vacation Rental Show: How We Grow

43 min listen

The Misinterpretation of Distribution Channels with Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas: Join Lynell Gordon and Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas, as they discuss why you shouldn’t rely too much on third-party distribution channels. by The Vacation Rental Show: How We Grow

22 min listen

How to Run a Successful Boutique Vacation Rental Business with Kellee Daugherty, President and Owner of Daugherty Management & DM Vacations: Join Lynell Gordon and Kellee Daugherty as they delve into the value of private memberships, discuss how to stay profitable amidst seasonality, and discuss strategies to run a successful boutique vacation rental business. by The Vacation Rental Show: How We Grow

24 min listen

Advocacy, Regulations and Real Estate Market Trends With Dru Brown, Managing Partner and Co-Founder at Island Time Hilton Head: Dru Brown explains how he built vacation rental startup Island Time Hilton Head from the ground up and how he was able to achieve significant growth in just three years. by The Vacation Rental Show: How We Grow

28 min listen

Why Vacation Rental Businesses Need to Focus on Branding with Brian Olson, President of Northwest Vacation Rental Professionals: Join industry veterans Lynell Gordon and Brian Olson in this insightful episode of How We Grow, as they discuss the inner workings of property management agencies and highlight some key property management strategies to scale your vacation rental business. by The Vacation Rental Show: How We Grow

27 min listen

Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals: Join Lynell Gordon and Roxann Olson, Property Manager at Voyago Vacation Rentals, as they discuss why building relationships with property owners is so intrinsically vital, as well as the importance of the customer experience. by The Vacation Rental Show: How We Grow

15 min listen

Selling the Experience Instead of the Product with Dennis Robinson, Marketing Manager at Midgett Realty: Join Lynell Gordon and Dennis Robinson as they take a deep dive into the intricacies of running a vacation rental business on a beautiful yet secluded island, as well as what tips and tricks could help you do the same! by The Vacation Rental Show: How We Grow

18 min listen

Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals: Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important. by The Vacation Rental Show: How We Grow

11 min listen

Pride Yourself on Building Customer Relationships with Caleb Hannon, COO and Founder of Stay Lake Norman: Join Lynell Gordon and Caleb Hannon, COO and Founder of Stay Lake Norman, as they talk all about why they treat their customers like family; the value of taking calculated risks; as well as why you should never undervalue yourself. by The Vacation Rental Show: How We Grow

23 min listen

How to Increase Your Direct Bookings with Damian Sheridan, Founder and Director of Scale Rentals Show: In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Damian Sheridan, Founder and Director of Scale Rentals Show, to discuss why perfecting the SEO process is so lengthy and important, and why having a website for your business is absolutely necessary. by The Vacation Rental Show: How We Grow

23 min listen

Competing on a Disney-Sized Level with Terry Whyte, Owner of Anna Maria Island Beach Rentals: Join Lynell Gordon and Terry Whyte, Owner of Anna Maria Island Beach Rentals, as they delve into why the vacation rental industry needs to keep embracing new technologies, and why making mistakes is the only way to learn. by The Vacation Rental Show: How We Grow

18 min listen

Advocacy is Key with Sharon Walker of Walker Luxury Vacation Rentals: Join host Lynell Gordon and expert guest Sharon Walker, CEO & Owner of Walker Luxury Vacation Rentals, as they discuss Sharon’s passionate advocacy for vacation rentals against governments who are trying to outlaw them, and why you should treat your employees with the utmost appreciation and respect. by The Vacation Rental Show: How We Grow

24 min listen

Get Out of the AirBnB Hole with Alex Husner, Chief Marketing Officer at Casago: Join host Lynell Gordon in this brilliant episode of How We Grow: The Vacation Rental Show, as she’s joined by Alex Husner, Chief Marketing Officer at Casago, to discuss why a brand identity is so important to a vacation rental business, and how to get out of the AirBnB hole so many businesses find themselves in by The Vacation Rental Show: How We Grow

25 min listen

The Key to Growth: Do What You Love! With Susan Doull, Owner of Commendable Rentals: Join Lynell Gordon and Susan Doull on this episode of How We Grow: The Vacation Rental Show, as they delve into the importance of loving what you do, why fostering relationships with your employees and owners are equally as important, and how the industry differs from country to country! by The Vacation Rental Show: How We Grow

28 min listen

Why Workplace Culture is So Important with Robin Craigen, Co-Founder & CEO of Moving Mountains: In this episode of How We Grow: The Vacation Rental Show, we’re joined by Robin Craigen, Co-Founder and CEO of Moving Mountains. Together, he and Lynell discuss the importance of workplace culture and how it can have an impact on both your employees and your customers. by The Vacation Rental Show: How We Grow

28 min listen

Vacation Rental Marketing: Advice From an Expert with Annie Munro Sloan, Co-Founder & CEO of The Host Co: In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Annie Munro Sloan, Co-Founder & CEO of The Host Co, take a deep dive into some of the best tips for keeping your customers happy and providing them a beautiful experience. by The Vacation Rental Show: How We Grow

20 min listen

Building a Brand in a Competitive Market with Dennis Goedheid, Founder of Casiola Vacation Homes: In this episode of How We Grow: The Vacation Rental Show, we’re joined by Dennis Goedheid, the Founder and CEO of Casiola Vacation Homes. Together, he and Lynell discuss why standing out amongst your competitors is so important for your branding, and how OTAs can actually be rather beneficial! by The Vacation Rental Show: How We Grow

27 min listen

Don’t Grow Unless You’re In Control with Jed Stevens, Co-Founder of Koloa Kai Vacation Rentals: Join Lynell Gordon and Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals, as they discuss the key to sustainable growth of property management companies, the need to build a solid team early on, and the importance of being a place where guests can make memories for big life moments. by The Vacation Rental Show: How We Grow

14 min listen

From 950 to 1,200 Properties: How SkyRun Stayed Consistent, with CEO Lukas Krause: Join Lynell Gordon and Lukas Krause as they dive into the recent rapid evolution of the property management space. From discussing the new and upcoming trends in culture and technology to SkyRun’s rapid growth from representing 950 properties to over 1,200, Lynell and Lukas offer invaluable insights for all property managers. by The Vacation Rental Show: How We Grow

28 min listen

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Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals

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