In this episode, multi-time bestselling author and renowned behavioral researcher on professional communication and leadership Vanessa Van Edwards joins us to give quick, practical, science-based tips on how to best connect and build rapport with patients. Vanessa’s work has been featured in national and international media, including Inc, Entrepreneur Magazine, CNN, CBS and many more. Her book, Captivate, has been translated into over 17 languages. Her latest book, Cues: Master the Secret Language of Charismatic Communication, was an instant bestseller. Don't miss the easy-to-apply yet profound insights in this episode that, if put into practice, will help all nurses level up their care. Thanks for listening and subscribing!Helpful Links:- Join us for a ONE-TIME-ONLY Physiologic Coping Class use promocode: buildrapport for $25 off your ticket!- Check Out Vanessa's Website ScienceofPeople.com- Buy Vanessa's Books Cues and Captivate on Amazon- Vanessa's Ted Talk