In this episode, Bill (@BillDA) and Heather (@EndresenHeather) discuss potentially acquiring a Kansas-based Managed Service Provider (MSP) business. They highlight the importance of understanding the niche or specialization of an MSP, which can significantly affect its success and sustainability. They also caution against overvaluing businesses based on the seller's discretionary earnings (SDE) and stress the need to align buyer and seller motivations regarding pricing. Additionally, they address the challenges of retaining customer relationships when key employees have been with the business for an extended period and suggest the importance of meeting employees before closing the deal.Thanks to this week's sponsors!Employer Flexible will help you take action to streamline your company’s HR processes. They  are the proud provider of flexible and adaptable PEO services. If you’re a small business trying to grow, and you’re struggling with a lack of internal HR or you’re just dissatisfied with your current HR setup, consider Employer Flexible as your next vendor for HR outsourcing services.Check them out at https://www.employerflexible.com/.------------------CloudBookkeeping offers adaptable solutions to businesses that want to focus on growth with a “client service first” approach. They offer a full suite of accounting services, including sophisticated reporting, QuickBooks software solutions, and full-service payroll options. Do you love Acquanon and want to see our smiling faces? Subscribe to our Youtube channel. Do you enjoy our content? Rate our show! Follow us on Twitter @acquanon Learnings about small business acquisitions and operations.