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Building a Distinctive Customer Experience Program at T4

Building a Distinctive Customer Experience Program at T4

FromT4 Talks


Building a Distinctive Customer Experience Program at T4

FromT4 Talks

ratings:
Length:
29 minutes
Released:
Aug 30, 2023
Format:
Podcast episode

Description

Welcome to T4 Talks. A podcast hosted by the JFK Terminal 4 team that brings you inside the largest air terminal at John F Kennedy Airport!

In this episode, we sit down with Julia Moris, Senior Manager of Customer Experience at JFKIAT, to discuss providing valuable customer experience to travelers, how we surprise and delight staff and travelers in the terminal, and Terminal 4’s 4Excellence Program.

We look forward to you taking this adventure with us.
Released:
Aug 30, 2023
Format:
Podcast episode

Titles in the series (6)

Welcome to T4 Talks. A podcast hosted by the JFK Terminal 4 team that brings you inside the largest air terminal at John F Kennedy Airport! In this podcast, we will feature a wide array of guests and T4 members ranging from people operations to our commercial team to industry leaders so you can get an inside look at Terminal 4 on a daily basis. We look forward to you taking this adventure with us.