Episode 121: Correlating Application Performance and End-User Experience to Business KPI's

How to run your business when the world stops and everybody goes home: Millions suddenly find themselves working from home, forcing companies to rethink key aspects of their business. This episode of Cloud Talk explores the importance of communications, security, equipping and supporting staff, disaster planning, critical spending, and the importance of flexibility — all to position your organization for success in an uncertain future. by Cloud Talk

29 min listen

Multicloud Rises in the East: The Asia, Pacific and Japan (APJ) region is a no stranger to early adoption of technology, and in recent months, the adoption of multicloud is surging. Antoine Acklin, Head of Architecture & Professional Services at Rackspace Technology APJ, joins Cloud Talk to discuss what’s happening in the region and give his advice on conducting business in that part of the world. by Cloud Talk

37 min listen

Founders Series: Leading through constant and unpredictable change: How do you lead through change and keep employees and customers inspired? This episode of Cloud Talk answers these questions with plenty of great advice and anecdotes from Bret Piatt, CEO of Jungle Disk, and host Jeff DeVerter, CTO of Product & Services at Rackspace Technology. by Cloud Talk

36 min listen

Unlock Innovation with Containers and Serverless: Containers and serverless have revolutionized the industry, abstracting it away from physical hardware — and even operating systems — albeit in different ways. In this episode of Cloud Talk, CTO Tolga Tarhan digs deeply into how embracing these technologies unlocks value and creates business benefits and opportunities, leading to innovative new ways of working that can forever positively transform how a company operates. by Cloud Talk

32 min listen

Why It’s Time for Your Company to Take Data Seriously — And How to Get Started: More data is generated each day than ever before. So why we doing so little with it? Cloud Talk explores data strategy, and the major benefits the intelligent use of data can bring to your organization and customers alike. by Cloud Talk

31 min listen

Leading Through a Pandemic: There’s no way to fully prepare for a world-shattering event like a global pandemic, but there are ways to effectively manage the changes it brings. Host Jeff DeVerter interviews Rackspace Technology CEO Kevin Jones in this episode of Cloud Talk and discusses how leadership made the difference as Rackspace Technology adapted to, and accelerated out of, the COVID-19 pandemic. by Cloud Talk

32 min listen

Teaser: Introducing Cloud Talk: Cloud Talk brings you discussions on topics like digital transformation, Kubernetes, IoT, edge computing and multicloud, as told through the perspectives of the people and the companies who are living this transformation on a daily basis. In Cloud Talk, host Jeff DeVerter interviews some of the most influential figures on the frontlines of cloud technology, helping you stay connected. Jeff is CTO at Rackspace and has spent over 20 years immersed in the world of cutting-edge technology. by Cloud Talk

2 min listen

The scary cybersecurity risks keeping the pros up at night: Today’s cyberthieves aren’t the same as yesterday’s. They’ve abandoned perimeter battering rams for email phishing and compromised IoT devices. Once inside, they take what they want — usually cold, hard cash, and lots of it. In this episode of Cloud Talk, our host Jeff DeVerter and a former FBI special agent Matthew Dunn discuss new and emerging security threats and share tales of real-world cybercrimes. Hear how a $1M corporate 401(k) heist began as a phishing expedition, and how a highly secure casino was breached through an innocuous IoT device. Then learn what today’s biggest security vulnerabilities are, and how to fight back. by Cloud Talk

38 min listen

The Path from Cloud Naïve to Cloud Native: Of all the ways to answer the question, “How do I become cloud native?” the first answer that typically comes to mind – technology – is also the wrong one. Listen in as Rackspace Technology's VP of AWS Solutions, and Myles Anderson, Rackspace Technology's VP of AWS Professional Services, discuss the mindsets and processes that drive cloud native success. by Cloud Talk

36 min listen

Expectations of the Post-COVID-19 Online Consumer: Widespread stay-at-home orders pushed more users online than ever before, and this reliance on the internet isn’t expected to fade after the crisis is over. With more use, comes added expectations around customer experience. This episode of Cloud Talk explores how businesses can adapt to the new normal for customer experience. by Cloud Talk

29 min listen

Wishful Thinking Won’t Get People Back in the Office — but Data Science Might: When should you re-open an office in a COVID-19 world? Data can show the way. In this episode of the Cloud Talk podcast, Rackspace data scientists outline how to make data and modeling work for you, empowering your company to make better, intelligent, fact-based decisions that give people real confidence and help keep them safe. by Cloud Talk

32 min listen

Transformation in the City of Atlanta: Tye Hayes, CTO for the City of Atlanta, joins host of Cloud Talk and fellow CTO Jeff DeVerter to talk about her fascinating journey in the City of Atlanta and give insight into what it means to be an IT leader in the public sector. by Cloud Talk

32 min listen

The Technology Challenges of Reopening the Office: Companies moved swiftly to set up remote workforces during the COVID-19 crisis. The return to the office will be a more gradual process, giving IT leaders more time to prepare. This episode explores what awaits them in a world where the digital workforce has arrived years earlier than planned. by Cloud Talk

32 min listen

Using Fortnite as Inspiration for Team Structure: The cloud holds a great deal of promise for organizations — yet, many businesses have not achieved their expected cloud outcomes, often inhibited by poor cloud team structures. This episode of Cloud Talk shares insight on creating successful cloud teams inspired by a popular video game, in which players work in squads that are rewarded for collaboration, individuality and speed. by Cloud Talk

36 min listen

The Show Must Go On: Tech and COVID-19 in Creative Industries: Creative industries have been hit hard by the pandemic-related restrictions on face-to-face contact. Troy Peters, musical director at Youth Orchestras of San Antonio, shares his experiences of using new technology to keep creating during COVID-19 – a story with plenty of parallels for IT leaders to ponder during these challenging times by Cloud Talk

36 min listen

You’re not alone: The role of partners in your cloud journey: Due to the complexity of IT transformation, an expansive list of cloud service providers has emerged. To discuss the cloud ecosystem and the role of partners on a cloud journey, Paul Croteau, Channel Field CTO, Rackspace Technology, joins host Jeff DeVerter on the latest episode of Cloud Talk. by Cloud Talk

38 min listen

Strengths, Not Skills, Are the Difference Makers for Winning Teams: In this episode of Cloud Talk, Kathy Kersten – the “maven of Gallup Strengths™ training” and host of the Obey your Strengths podcast – shares how leaders can harness the power of Strengths to build winning teams, via her own journey from miserable-feeling working mom to Gallup Certified Strengths™ Coach. by Cloud Talk

43 min listen

Building Ethical Products: Ethical design has been one of the most discussed topics in IT this year. But how do you create well-rounded, successful and ethical products at the same time? Mike Rastiello and Heather Ferguson join Jeff DeVerter on the Cloud Talk podcast for an episode about ethics in product management. by Cloud Talk

27 min listen

It’s time to reclaim ‘DevOps’ for its original purpose.: Some tech words become buzzwords and lose their meaning. In this episode of Cloud Talk, Rackspace CTO Tolga Tarhan sets out to reclaim one such word: DevOps. In just 30 minutes, he delves into what DevOps really means, how to set your company up for success in DevOps, and the best ways to build DevOps teams. by Cloud Talk

36 min listen

The Road Back from Developer Burnout: Developer burnout: It’s not just a theory. It’s a reality. And it may be affecting more developers on your team than you realize. Are any of them angry? Withdrawn? Rudderless? Those are just three of the classic signs that someone is headed for a crash-and-burn. Another sign is the work itself. Are developers struggling without clear direction, boundaries on their time, recognition or a healthy work-life balance? Those are all precursors to trouble. Managers play a critical role in taking care of their developers and preventing the slide into burnout. They can proactively communicate, give clear project direction, set clear boundaries, give recognition and promote healthy work-life balance. In this episode of Cloud Talk, three developers who experienced burnout share their experience. Together, they provide value insight and strategies for keeping developers healthy and happy on the job. by Cloud Talk

38 min listen

Make Diversity an Intentional Goal When Building Cutting-Edge Tech Teams: Diversity isn’t about filling quotas and checking boxes. In this episode of the Cloud Talk podcast, key members of the Rackspace Technology data team explain how much of the team’s success stems from diversity and inclusivity. They also offer suggestions for bringing greater diversity to your own teams, and discuss the benefits diversity can bring to your entire organization. by Cloud Talk

39 min listen

Building A Connective Tissue with Google Anthos: Google is a huge player in the Cloud space, with a fascinating story. In this episode of the Cloud Talk podcast, host Jeff DeVerter sits down with Nirav Sheth of Google to talk about the release of Google Anthos, how the COVID-19 pandemic has changed cloud adoption, and why it’s important to meet customers where they are. by Cloud Talk

33 min listen

The World Is Ripe for RPA: Robot Process Automation (RPA) has the potential to transform professions and businesses. On the latest Cloud Talk, Rajesh Radhakrishnan, EVP of Intelligent Automation & Digital Workforce Solutions at Automation Anywhere, joins Jeff DeVerter, CTO at Rackspace Technology, for a deep dive into RPA. by Cloud Talk

39 min listen

Founders don’t know everything, so build better teams for success: Building teams and finding a place where everyone fits is vital for success. In this episode of the Cloud Talk podcast, Rackspace founder Dirk Elmendorf shares his experiences about how individuals at every level can have a meaningful impact on businesses, why the best ideas don’t always arrive from obvious places, and when to know it’s time to leave a company — even if it’s one you founded. by Cloud Talk

36 min listen

How We Got to AIOps: Application performance management (APM) changed the IT industry in the mid-2000s, but AIOps transformed it even more dramatically in the mid-2010s. Will Cappelli, CTO of Moogsoft, joins host Jeff DeVerter to discuss the trajectory of AIOps and its multiple implications for today’s IT enterprises. Hear about the relatively short history of APM, and the fast-moving interconnected development of AI, the cloud, big data and IT digitization. by Cloud Talk

46 min listen

Machine Learning Is More than a Buzzword — but It’s Not the Answer to Every Problem: Artificial intelligence. Machine learning. Outside of tech, these things instill anxiety, due to a lack of understanding about their implications. But those immersed in tech sometimes go overboard, infusing them into everything they do. This episode of Cloud Talk explores the many sides of machine learning: how it adds value; ethics and concerns; when it shouldn’t be used; and the kinds of projects that without machine learning just aren’t feasible. by Cloud Talk

35 min listen

You May Need to Go Back to Basics Before RPA: The promise of RPA may be bright. But to start solving problems with RPA, you need to understand the data chain in your organization. In the latest Cloud Talk episode, Rackspace Technology CTO of EMEA Simon Bennett and host Jeff DeVerter discuss the principles that need to be considered before deploying RPA. by Cloud Talk

38 min listen

Replay: Leading Through a Pandemic: There's no way to fully prepare for a world-shattering event like a global pandemic, but there are ways to effectively manage the changes it brings. We revisit this "best of" episode of Cloud Talk with Rackspace Technology CEO Kevin Jones this week. Listen in for a look back on how Rackspace Technology adapted to, and accelerated out of, the COVID-19 pandemic. by Cloud Talk

33 min listen

How Service Outages Impact Organizations and How They Can Prepare: Amazon Web Services, the industry-leading cloud services company was making a simple capacity upgrade to Kinesis the day before Thanksgiving when the event triggered an OS front-end capacity glitch, which created a ripple effect that crashed the system for almost one day. The result was thousands of companies down for several hours just before Black Friday, the busiest online shopping day of the year. In this Cloud Talk podcast episode, the host and two Rackspace Technology™ experts discuss why the outage happened, AWS’ unique operational structure and how to be prepared for outages in the future. by Cloud Talk

44 min listen

Founders Series: Build a Small Business, Not a Startup: Shane Young grows businesses the old-fashioned way: with slow, organic growth. No loans. No seed funds. No angel investors. “You want to do something? Find a way to make the money, not borrow it,” Shane explains. This small-business mentality has served him well. In this Founders Series episode of Cloud Talk, join host Jeff DeVerter and Shane Young as they discuss their history working together, the Microsoft landscape, how PowerApps enables non-developers, and the biggest differences between operating a small business and operating a startup. by Cloud Talk

42 min listen

Discover this podcast and so much more

Episode 121: Correlating Application Performance and End-User Experience to Business KPI's

Episode 121: Correlating Application Performance and End-User Experience to Business KPI's

Description

Titles in the series (100)

More Episodes from Cloud Talk

Related podcast episodes