Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-homeHear it Here - https://bit.ly/ExtractInfo• To take our information extraction to the next level, we can use lighter, more relaxed versions of the interrogation techniques practiced by law enforcement.• One key approach is to lower the person’s defenses by not appearing to them as a threat. This can be done by being casual and informal, or even prying when official interrogations are over. The trick is to behave as though you’re not especially invested in their answer.• The Columbo technique relies on this impression of casualness so that a question can be sneakily slipped in and answered while the person’s guard is down. Play dumb, ask people to repeat themselves, and maintain a degree of plausible deniability. Hide questions in comments or statements that the other person can’t help but respond to—and reveal themselves.• The false replay technique aims to confuse and disorient a liar and get them to slip up or confess. You repeat back their story but make a “mistake” with a crucial detail, and watch their reaction. A liar is most likely to ignore it, while a truth teller will correct you. Liars are also most likely to grow agitated, angry, or distracted with being asked to retell their story in different ways, or being asked about it repeatedly.• Leading questions are typically closed questions that guide a person’s response to where you suspect the truth lies. A question can be made with a built-in assumption, or you could lead a person with priming statements or question tags.• Being provocative is a great way to de-stabilize someone and observe their reaction—disproportionate anger, fear, or distraction indicate you’ve hit a nerve.• The golden rule is to gauge a person’s complete response to a question, and not just their verbal answer. Use questions to trigger an emotional reaction and analyze this in context.#BeProvocative #Columbo #FalseReplay #GaugeResponse #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo