Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-homeHear it Here - https://adbl.co/3N9lsjI• Conflict is inevitable whenever people differ, but it can be managed with grace and tact. Try to understand the type of conflict: affective, substantive, conflict of interest, retributive, conflict in values, goal conflict, or displaced conflict from somewhere else. • According to the Thomas Kilmann model, people come into conflict simply because they have different ideas, values, motivations, or wants. There are five conflict-resolution strategies according to degree of empathy and assertiveness: competing, avoiding, accommodating, collaborating, and compromising. Each has pros and cons and is best used in specific circumstances. Compromising (medium assertiveness and medium empathy) is usually a good bet all around.#Affective #Collaboration #Compromising #Conflict #CrosbyKerrMinnoConsulting #DisplacedConflict #Emotion #Empathy #GoalConflict #Kilmann #ProfessorAbdulGhaffar #QurtubaUniversity #RalphKilmann #RetributiveConflict #ThomasKilmann #Ventilation #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoSpeakEffectively #WhenItAllGoesWrong:EffectiveConflictResolutionPatrickKing