In this podcast episode, Julian interviews Isaac Smit, a former member of the US Navy and current program manager at Amazon.He discusses the challenges faced by veterans in the workplace and how we can support them better.Isaac highlights two main difficulties veterans encounter: dealing with ambiguity and managing invisible disabilities like post-traumatic stress disorder (PTSD).The transition from a highly structured military environment to a more ambiguous corporate setting can be challenging for veterans.Additionally, the invisible disabilities that many veterans have may affect their cognitive abilities, including memory, and it's important for us as colleagues and managers to provide understanding and support.Throughout the podcast, it becomes apparent that building trust with veterans and understanding them is crucial. It's important to offer assistance, be patient, and create an inclusive environment where veterans feel comfortable.As employers and colleagues, we can be more supportive by acknowledging the sacrifices veterans have made, expressing gratitude for their service, and being open to conversations about their experiences (although not triggering them explicitly).Moreover, as managers, we should be aware of the potential performance challenges veterans may face due to their disabilities and provide necessary support while respecting their privacy.Expect a special, thought provoking episode and we are grateful for Isaac sharing openly about his experience and giving valuable tips. As always there are wins and interesting books as well ...Connect with Isaac on LinkedIn.Books mentioned:- The Untethered Soul- The Art of WarChapters:00:00 Intro episode02:44 Intro guest + topic03:22 Wins05:10 Isaac's background + leadership development work09:00 Veterans moving into the corporate world14:00 Effects of PTSD17:40 Challenges for veteran family members22:00 Civil job interview challenges for veterans24:22 Tips for supporting veterans in the workplace25:10 Provide structure for the work26:20 Have empathy (e.g. for veterans with PTSD)29:33 How can managers help?32:34 Patience and acknowledgement of sacrifice38:00 Watch out for triggers41:10 Books (The Untethered Soul / The Art of War)45:30 Wrap up and thanks47:17 OutroThanks for listening and we'll be back next week.