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517 Facing The Realities Of Change With Diversity, Equity and Inclusion In Japan

517 Facing The Realities Of Change With Diversity, Equity and Inclusion In Japan

FromThe Leadership Japan Series


517 Facing The Realities Of Change With Diversity, Equity and Inclusion In Japan

FromThe Leadership Japan Series

ratings:
Length:
12 minutes
Released:
May 24, 2023
Format:
Podcast episode

Description

The organisation gets religion about Diversity, Equity and Inclusion (DEI).  The senior management team, led by the President, decide this is a key path for moving forward.  The upside in achieving greater innovation and creativity by embracing a more inclusive workplace is seen as the Holy Grail.  The Middle Managers are told to get behind the push on DEI.  Brilliant that getting change in Japan is so easy.  Japanese staff love change.  They want their boss to change, their subordinates to change, their colleagues to change, their clients to change, but they want to stay precisely the same.  DEI in Japan is mainly about gender issues, rather than race, religion or national identity. The male Middle Managers themselves are part of the cohort of not wanting to change, regardless of what senior management may be saying.  No one will openly oppose the pronouncements from the top, but that doesn’t mean there is any real enthusiasm for change. Elisabeth Kubler-Ross, a Swiss-American psychiatrist wrote a book called “On Death and Dying” which identified five stages of grief, which can be extrapolated to assist our understanding about how humans deal with DEI change.    1.     Shock The initial reaction to hearing that the organization is going to embrace change around DEI, can be very confronting for male Middle Managers and the males in their teams.  Usually, the communication in organisations around change is minimal.  Basically, senior management has made this decision, this is why and get on with it.  The lack of what is considered satisfactory explanation sets off rumours, mis-information and confusion in the ranks.  This is why companies must do a thorough job of selling DEI to the team, in depth and continuously. 2.     Denial After the initial shock of the announcement a sense of disbelief can spread and hopes that this will be a “light” intervention which won’t really affect the status quo.  Japan defers to age and stage in companies and what will DEI mean for the current hierarchy?  Will there be a lessening of opportunities for males to advance, in order to meet some arbitrary ratio of female managers?  Why do we need to change at all, when this is how it has always been done?  Senior management needs to recognise these fears and directly address them.  Information vacuums will get filled with gossip, inuendo and false flags unless there is a big sales effort on the positives of change. 3.     Anger Isn’t this a stupid idea from senior management? Won’t this weaken the strength of the organisation, relative to our rivals and won’t clients have trouble accepting the change and therefore we will lose business?  Pronouncements are clearly not going to be enough.  When DEI first popped up on the radar in Japan, companies would ask us to train the women.  I always questioned that assumption.  The kacho or section head is the key person who needs educating.  Usually a he, the kacho determines who gets coached, given delegated tasks for personal development and who gets promoted. Unless the kacho gets it, there will be an underlying resistance to DEI which will never be vocalized, but which will continue regardless.  4.     Bargaining “DEI is okay in theory, but our case is different.  We have special circumstances here and so some adjustments have to be made”.  This is typically how Middle Management whittles away at changes they don’t like.  They are ninja at finding all the problems and can come up with tons of justifications to dilute the change effort, while all the while embracing the headline statements as gospel.  Naturally, there will be some flexibility needed to role out DEI programmes however senior management have to be very vigilant about how the processes are worked though. 5.     Dejection When male Middle Managers realise that this DEI change is here to stay, they can become demotivated.  They fear their years of loyal service has been devalued and their future promotion prospects have been impinged, all fo
Released:
May 24, 2023
Format:
Podcast episode

Titles in the series (100)

Leading in Japan is distinct and different from other countries. The language, culture and size of the economy make sure of that. We can learn by trial and error or we can draw on real world practical experience and save ourselves a lot of friction, wear and tear. This podcasts offers hundreds of episodes packed with value, insights and perspectives on leading here. The only other podcast on Japan which can match the depth and breadth of this Leadership Japan Series podcast is the Japan's Top Business interviews podcast.