Have you ever felt like you're talking, but nobody is listening? In this episode, TED Talks star and bestselling author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard. YOU WILL LEARN:·     The different types of listening.·     The factors that diminish speaking power.·     The HAIL method of communication. MENTIONED IN THIS EPISODE:“How to be Heard,” by Julian TreasureTED Talk “The Road Less Traveled,” by M. Scott Peck itsagoodlife.com NOTEWORTHY QUOTES FROM THIS EPISODE: “How well you listen affects all your outcomes in life: your happiness, effectiveness and well-being.” – Julian Treasure “Dogmatism is the confusion of opinions and facts.” – Julian Treasure “If you think of people as opportunities to learn, life becomes very interesting.” – Julian Treasure “If you're somebody who says things and doesn't follow them up, then your words will just evaporate like puddles in the sun.” – Julian Treasure “When you're consciously listening and powerfully speaking, the result is always connection, understanding and better relationships.” – Julian Treasure Hosted on Acast. See acast.com/privacy for more information.