Complaints are an unfortunate but inevitable part of working in human resources. But not all employers know how to handle complaints and investigations into those complaints, and unprofessional or callous complaint processes can sour any workplace. In this episode, Alishia Young, Xenium’s Director of HR Services, joins Brandon Laws to discuss employee complaints and the steps every HR professional should take to address them. We’ll cover common grievances, what you should and shouldn’t document, and how to know when it’s time to ask a third party to step in.   How to Support this Show: Subscribe on your favorite podcast app (iTunes, Stitcher, Google Play, etc.) Review us on iTunes Take our survey and we'll enter you in a drawing for a free book Follow Xenium HR (@XeniumHR) and Brandon Laws (@BrandonLaws) on Twitter, LinkedIn & Instagram Learn more about Xenium HR at xeniumhr.com  About the Guest:  Connect with Alishia Young    SPECIAL OFFERS:  e-learning courses at Xenium -www.xeniumhr.com/courses - promo code "POD" for 10% off all courses.