We're back with @hairbyhunty - Sooo much great marketing advice and info that we needed a 2nd episode! We continue this week with the sometimes thorny topics of price increases, process & policy changes, and managing client information.  This Week's Topics: • How to handle price increases • Making structural changes to your biz easier for your client  • Customer relationship management   • Making policies part of the customer experience  • Most difficult convo with client  • What he would change about the industry  • His Hair Horror Story  Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes!   Here's what you do:   Scroll down to 'Ratings & Reviews'  Click on the empty purple stars (5 is the best)! Click on ‘Write a Review’ and let us know what you love most!  Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance!  FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor http://www.facebook.com/salonrepublic