Last week we spoke to random people on the street to get their impressions of our industry- one-off anecdotal accounts on a micro level. This week we’re doing the opposite and getting a high-level macro view of the industry with Cyrus Bulsara, who runs PCR (professional consultants and resources) which is the go-to source of data for the beauty industry. He recently released his latest report and we’re going to ask him what’s in it.