Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations.    This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds. Dig Deeper Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times https://gtnr.it/3XO9lw3   Learn: What Any Leader Needs to Know About Cloud Computing https://gtnr.it/3J6WQYm   Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 https://gtnr.it/3U5eyhf Watch: Opening Keynote, Gartner IOCS 2022 https://bit.ly/3kvjfEx