In this first of a two-part episode, we look at how well the nation's COVID-19 health messaging is being received by the public and delve into some of the barriers and opportunities to building and maintaining public trust. We also examine how well the Crises and Emergency Risk Communication principles have held up under the intense pressures of the COVID-19 response.Host:      Robert L. Jennings     Executive Direction     National Public Health Information Coalition (NPHIC)Guest:      Glen Nowak, Ph.D.     Director     Grady College     Center for Health and Risk Communication     Professor     Advertising and Public Relations     University of Georgia