Throughout my career, I've learned a lot of tips. Most of the time these tips came from the school of hard knocks but sometimes I was lucky enough to have someone come beside me and share the knowledge they gained.  Well in this episode I'm doing just that! I'm going to teach you 7 of the most valuable tips I've learned in my career. Now at first glance, these tips may seem basic. However, their effectiveness lies in their simplicity. So sit back, relax, and get your learn on! In this episode you will learn: My processes for working through almost any design or troubleshooting challenge Why the way you install your BAS has a tremendous effect on how you operate it How training your customer can massively decrease your warranty calls Why the as-builts you're creating suck and what to do about it The most common issue BAS folks experience with IT and how to solve it Why it's ok to bill your customer for 3 hours of work, even if you only worked for 15 minutes