Fraudology is presented by SEON.As more lay-offs, budget cuts, feeling unappreciated, and expectations to do more with less continue to impact online fraud-fighters, the consistent question that keeps coming up is often "How can I get my business to understand the value, impact, and importance of pro-active fraud-prevention?" Last week, Robert Capps shared his perspective on WHY fraud-fighters traditionally have a hard time communicating w/ their leadership and the heads of other departments. This week, he's here to share:HOW to define core metrics to share with leadership & other departments to help them better understand the impact of fraud losses on the businessHOW to create a compelling business case; whether to request new technology or resources or in response to the latest idea/proposal by another department that will most likely cause more risks for lossesHOW to advocate for your fraud team to increase their pay bands. Many fraud leaders are losing great talent to competitors because of pay; how can they use facts & data to justify higher pay for these highly trained & skilled team members?To connect with Robert Capps on LinkedIn: https://www.linkedin.com/in/rwcii/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.