70 min listen
Reclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ Uphold
Reclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ Uphold
ratings:
Length:
52 minutes
Released:
Jan 30, 2024
Format:
Podcast episode
Description
Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.In this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from Uphold, as they delve into the intricate world of fraud prevention. They tackle an array of cunning scams threatening consumer security, from romance and investment deceptions to impersonation tricks, and explain Uphold's dynamic strategies to fend off such fraudulent activities. With a focus on customer education and proactive communication, they discuss how their team's dedication to safeguarding consumer interests not only builds trust but yields remarkable success in halting potential financial catastrophes.Tune in to hear how Olden and McCall's efforts in raising fraud awareness and implementing robust security measures have significantly reduced the incidence of scams, and how their personalized touch enhances consumer loyalty. The conversation takes us through Uphold's journey of refining fraud prevention practices and the emotional landscape of helping victims, culminating in insights on the future of scam evolution and the vital role of empathy in this challenging yet rewarding field.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
Released:
Jan 30, 2024
Format:
Podcast episode
Titles in the series (100)
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