Two weeks ago, we kicked off our very first live conference: Retain Live 2019.
It's the first time we've run an event of this scale, and to say it was a new, interesting and challenging experience would be a major understatement!
While the event itself was a huge success and we've had overwhelmingly positive feedback - getting there certainly wasn't smooth sailing.
In the first of our two-part debrief, Callie joins me on the show to discuss the weeks leading up to the event - as the workload (and stress levels) ramp up.
In this episode... Why we hated the whole process of selling tickets for our event, and the reason we ended ticket sales early
The big discovery we made about ourselves while preparing for the conference and working with our event team
Unexpected challenges and frustrating obstacles that led to us hitting breaking point the week before the event
Our biggest lessons and top takeaways for anyone thinking of running an event like Retain Live