Welcome to an episode with Jennifer Smith, the CEO and co-founder of Scribe, Jennifer Smith. In this episode, Jennifer shared her career journey and how she came up with the ideas that led her to founding Scribe. We discuss the value of institutionalizing knowledge and unleashing know-how from a single person into an asset that’s available across the company. We also speak about the massive possibilities that a knowledge management system can have for a company and the impact it can have on a business. Jennifer Smith is a former VC and McKinsey consultant turned accidental CEO. She interviewed more than 1,200 business leaders on a quest to understand everything there is to know about processes, best practices, and productivity. Now, with her startup Scribe, she’s empowering people to own their processes by building the world’s first operating system for know-how. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo